After reviewing countless customer interactions, we realized that organizations only capture part of the customer conversation. Lacking an efficient process for accessing customer communications, executives and their teams spend hours stressing over half the picture. Yet despite these efforts, most still resort to guesswork rather than fact when making crucial business decisions, creating misalignment across functions, teams, and divisions.
After reviewing countless customer interactions, we realized that organizations only capture part of the customer conversation. Lacking an efficient process for accessing customer communications, executives and their teams spend hours stressing over half the picture. Yet despite these efforts, most still resort to guesswork rather than fact when making crucial business decisions, creating misalignment across functions, teams, and divisions.
Expoune is the result of a long-standing history in the fields of natural language processing and text analytics. With roots tracing back to Daedalus S.A. that was founded in 1998 as a spin-off of two academic research groups from the Polytechnic University and the Autonomous University of Madrid (Spain) with the aim of providing advanced solutions in the areas of language technology, data mining, web technology and business intelligence.
During its business development, Daedalus has provided solutions to first-rate customers in various industries such as media, telecommunications, government, and financial services and has participated in advanced international R&D projects, gaining a high reputation as an innovative company committed to its customers' success.
As a result of its activity over the years, Daedalus developed its advanced technology in these mentioned areas, which was gathered in MeaningCloud, a product for text analytics. MeaningCloud launched in February 2015.
Expoune, founded in 2021, finally realizes the vision of an end-to-end document analytics tool set.
Founded, friends and family round, first customer and user on the system
MVP and First
paying customers —
Seed Round
